Returns & Exchanges

📦 Returns & Exchanges

We want you to feel confident in your purchase. If your shoes aren’t the right fit, we’re happy to help.

✅ Return & Exchange Policy

• You have 14 days from the delivery date to request a return or exchange.

• Shoes must be in new, unused condition and returned in the original packaging.

• Customers are responsible for return shipping costs.

• Once we receive and inspect the returned shoes, we’ll issue a refund to your original payment method or send out the requested exchange.

⚠️ Customizations

• Shoes with added initials are final sale and cannot be returned or exchanged.

• Shoes created through our 3D design tool are custom-made for you and are also not eligible for returns or exchanges.